Legal

Privacy Policy.

BonusGroup LTD operates this website and the BonusGroup family of products. This policy explains how we collect, use and protect your personal information, and your rights under the GDPR. Last updated June 2026.

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Overview

Who this covers.

BonusGroup LTD ("we", "our", "us") operates bonusgroup.co.uk and the BonusGroup family of products, including BonusFlow (bonusflow.eu) and BonusBooks (bonusbooks.eu). Protecting your privacy is important to us. By using our website you agree to the practices described here. Individual products may carry their own additional privacy notices; this policy covers this website and group-level processing. It is a clear, sensible version; have it reviewed for your final legal wording before relying on it.

1. Information we collect

What we collect.

Personal information. Name, email address, phone number and mailing address, and payment information (processed securely through third-party payment providers).

Non-personal information. Browser type, IP address, device type and operating system; pages viewed, links clicked and other browsing behaviour on our website.

Cookies and tracking. We may use cookies, web beacons and similar technologies to improve your experience. You can manage your preferences through your browser settings.

2. How we use it

How we use your information.

To provide and improve our services, products and website.
To process transactions and send updates about your orders.
To send updates and newsletters, which you can opt out of at any time.
To comply with legal obligations and resolve disputes.
To personalise and improve your experience of our services.

3. Sharing

Sharing your information.

We do not sell or rent your personal information. We may share it with service providers and partners who help us operate the business (for example hosting, payment processing and analytics), to comply with legal obligations such as a court order, or as part of the assets if our business is sold, merged or transferred.

4. Retention

How long we keep it.

We retain your personal information only for as long as necessary to fulfil the purposes set out in this policy, or as required by law, after which we delete it.

5. Security

How we protect it.

Everything we run is hosted on European infrastructure, and we apply industry-standard security measures to protect your personal information. No method of transmission or storage is completely secure, so while we work hard to protect your data we cannot guarantee absolute security.

6. Your rights

Your rights under the GDPR.

Depending on your location you may have the right to:

Access and review the personal information we hold about you.
Request corrections or updates.
Request deletion, subject to legal exceptions.
Object to or restrict processing.
Receive a copy of your data in a portable format.
Opt out of processing for marketing purposes, and withdraw consent at any time.

To exercise these rights, contact us at hello@bonusgroup.co.uk. You also have the right to complain to your data protection authority (in Bulgaria, the Commission for Personal Data Protection).

7. Third-party links

Other websites.

Our website may link to third-party sites. We are not responsible for their privacy practices or content, so please review their policies before sharing any personal information.

8. Children

Children's privacy.

Our website is not intended for children under 16, and we do not knowingly collect personal information from them.

9. Updates & contact

Updates and how to reach us.

We may update this policy from time to time; changes are posted here with a new date. For any questions or requests, contact us:

BonusGroup LTD
Email: hello@bonusgroup.co.uk
Phone: +359 87 663 5119
Registered office: Georgi Dimitrov 58, 2587 Bersin, Kyustendil, Bulgaria
Company registration no. 207378054

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